Frequently Asked Questions

Shipping\Shopping FAQ

 
 
What methods of payment does 70E Solutions accept?
We gladly accept Mastercard, Visa, Discover, American Express, JCB and Diner's Club.

Corporate Purchase Orders are also welcomed.
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What methods of shipment does 70E Solutions offer?
70E Solutions currently ships all packages through UPS and USPS. We can also expedite your shipment by using UPS Next Day Air, 2nd Day air or by using USPS Priority Mail, Express Mail and Parcel Post. We have also in some cases shipped UPS Same Day Critical, however please call us for this service.

We pack our merchandise very carefully, each package is sealed with pilfer proof security tape.

Please note:
· UPS Next Day Air offers overnight service that delivers on Saturday.
· UPS Next Day Air Saver offers overnight service but does not deliver on weekends.
· USPS Priority Mail normally takes three to five business days for delivery from the day we ship, but is not guaranteed by the Postal Service.
· USPS Express Mail deliveries are made to most areas of the country the day following the day we ship. However, some areas of the country require two days for Express Mail delivery.
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How long will it take to receive my order?
Items that are paid with a credit card without complication are shipped within 24 hours. Orders placed during non-business hours such as evenings, weekends, and holidays are processed and shipped on the next business day.

Orders placed after 1 PM on Fridays are generally shipped the following Monday or the next business day.
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Is my personal and payment information secure?
Your personal information is safe and secure. We process orders on a state of the art 128-bit SSL server certified by NetSolutions. We will never share, sell or provide your information to any third party. We will never add you to any mailing lists.
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Does 70E Solutions keep my credit card information in its files?
No! We never keep any credit card information in our files, it's all kept by our credit card processing company. And as soon as we ship your product and charge your credit card, your information there is deleted. This applies whether or not you register an account.
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Does 70E Solutions sell or exchange my customer information with anyone?
Absolutely Not! See our Privacy Policy for more details.
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How do I know my financial information is safe with 70E Solutions?
Our website store was constructed and is operated using the latest anti-hacker and security methods. Our credit card processing company is among the most secure in the world.
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Do I have to register an account to buy from 70E Solutions?
No. You can buy without registering. But if you do register, you'll get in on store specials and other offers in the future, and your shipping information will be saved so you won't have to enter it every time. You'll also be able to view your previous orders and the status of your current order.
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Can I order by telephone?
Yes, if you feel you may have additional questions in regards to a product and would prefer to place your order via telephone or fax use the numbers provided below:

PHONE: 724.789.7246
FAX: 412.774.2526
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What if I have a question about one of the items I purchased from 70E Solutions?
Just drop us a note at SALES@70ESOLUTIONS.COM. We promise you we'll respond quickly. Please include your phone number in case we can't understand the issue, or we need to talk to you to adequately resolve it.
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What is your return policy?
70E Solutions strives to ensure that all orders are shipped correctly with the highest grade products available in the industry. In the event a product or garment needs to be exchanged or returned, the following criteria must be met:

Garments
• Garments must be returned or exchanged within 30 Days of the purchase date.

• Garments may be returned or exchanged if they are in new, unwashed and unworn condition.

• Garments cannot be returned if they have been worn, ironed, soiled, or had laundry tapes applied.

• Garments that have been altered cannot be returned.

• Stock garments may be returned for exchange or credit.

• Since cut-to-order, non-stock and custom garments require special production runs, all sales are final.

• Special, non-stock and custom garments cannot be returned or exchanged (except garments shipped in error or having workmanship problems). Please check with 70E Solutions customer service to verify that your garment is returnable.

• All returns must be accompanied by a Return Authorization (RA) Number. The RA Number must be written on the outside of the box. Please call customer service to obtain authorization (RA) number prior to returning your garment. Garments will be sent back to the customer if they are received by 70E Solutions without a RA number.

• Garments returned for credit will be charged a 15% re-stocking fee.

• Credit cannot be issued for name tag, logo, freight, or other personalization and handling charges.

Rubber Products
• Due to the nature of rubber goods; EX) Gloves, Blankets, Sleeves, Line-Hose, Etc. 70E Solutions DOES NOT accept returns on ANY rubber goods or testing of rubber goods unless there was an error caused by 70E Solutions.


All Other Products
• All other products must be returned or exchanged within 30 Days of the purchase date. Products must be unused and in the original packaging.
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