Shipping & Return Policy

Shipping, Return, Refund & Training Cancellation Policy

Shipping Policy:

Currently, we do not offer expedited or international shipping through our website. If your order requires rush or priority delivery, please call our Commercial Customer Care Team at 724.789.7246 to place your order directly with your preferred shipping method applied. For international orders, please contact the Commercial Customer Care Team directly to complete your purchase.

Orders are typically processed within 1-2 business days. Processing times may vary based on product availability, testing requirements, customization, or order volume.

Once an order has been transferred to the shipping carrier, delivery times are subject to carrier operations and conditions. 70E Solutions is not responsible for delays caused by the carrier, weather events, or other circumstances beyond our control.

Return Policy:

70E Solutions is committed to delivering quality products and ensuring your satisfaction. Returned merchandise that does not meet the eligibility requirements outlined below may be rejected and returned to the customer at their expense.

If a product, clothing or garment requires a return or exchange, please ensure all below criteria is met:

Clothing or Garments:

  • Must be returned or exchanged within 30 days of purchase date.
  • Must be in new, unwashed, and unworn condition.
  • Cannot be returned if worn, ironed, soiled, altered, or marked with laundry tapes.
  • Undergarments are not eligible for return.
  • Stock garments may be exchanged or credited.
  • Customized, non-stock, or cut-to-order garments are final sale and cannot be returned unless defective or shipped in error.
  • Returns for credit will incur a 15% restocking fee.
  • If you are not sure if your garment is eligible for return, please contact our Commercial Customer Care Team for clarity.
  • We cannot issue credit for personalization, name tags, logos, shipping, or handling charges.

Rubber Products:

  • Due to the nature of rubber goods (gloves, blankets, sleeves, line-hose, etc.), returns are not accepted on any rubber goods or testing of rubber goods unless the error is ours.

Other Products:

  • Must be returned within 30 days of purchase date.
  • Must be unused and in original packaging.

Return Merchandise Authorization (RMA) Process:

All returns must have a Return Merchandise Authorization (RMA) Number. Contact our Commercial Customer Care Team by calling 724.789.7246 to obtain an RMA Number. The RMA number must be written on the outside of the return packaging.

Return shipments received at 70E Solutions without an approved RMA will be sent back to the sender. Unless the return is the result of a shipping error or product defect, customers are responsible for return shipping costs.

Refund Policy:

Returns that include a proper RMA number will be reviewed and approved upon receipt of the order. Please allow 5-7 business days for us to process approved returns. Refunds will be credited back using the original payment method.

Training Refund & Cancellation Policy:

At 70E Solutions, we understand that schedules can change. To ensure we can properly prepare instructors, materials, and facilities, we require that all class cancellations be submitted at least 24 hours prior to the scheduled class start time 8:00 AM ET.

If you are unable to attend a scheduled in-person training, we ask that you notify us immediately via email.

  • Cancellations made at least 24 hours prior to the class start time (8:00 AM ET) are eligible for a full refund, issued to the original form of payment.
  • Same-day cancellations or no-shows are not eligible for a refund.
  • All refund requests must be submitted via email to sales@70esolutions.com and must contain the sales order confirmation number.
  • Please note if an attendee is unable to attend, a substitute attendee from the same organization may attend in their place with advance notice.

We appreciate your understanding and helping us deliver safe, high-quality training experiences.

If 70E Solutions must cancel or reschedule training due to weather, instructor illness, facility issues, or other circumstances beyond our control, registrants will be offered the option to transfer to a future class or receive a full refund.

Corporate & Group Training

Organizations registering multiple attendees for in-person training may request invoicing through an approved purchase order process. Purchase orders must be submitted and accepted by 70E Solutions prior to the scheduled training date. Please contact our Commercial Customer Care Team directly by phone 724.789.7246 to discuss class registration, billing, and payment terms.

Out of Stock Merchandise:

Inventory fluctuates frequently. If an item is unavailable at the time of your order:

  • You will be notified via email or phone by our Commercial Customer Care Team.
  • You may elect to wait for restock, cancel, or request a substitution.
  • Pre-orders are filled first.
  • Most out-of-stock items ship within approximately 2 weeks
  • Lead times may vary based on manufacturer availability.

Return Shipment Address:
70E Solutions
135 Sparks Ave.
Butler, PA 16001

Reminder: You must include your RMA Number visibly on the exterior of the box.

70E Solutions reserves the right to modify this policy at any time without prior notice. Any updates will be posted on this page and become effective immediately upon publication.